Need help? Reach out to us:
Email: support@getpawkeep.com
We typically respond within 24 hours.
Tap the + button on the Pets tab. Adding a second pet requires a PawKeep Premium subscription.
Yes — deleting the app removes all local data. We recommend using the Backup feature in Settings before deleting. If you have an iCloud backup, you can restore your data when you reinstall.
Open your device Settings → tap your name (Apple ID) → Subscriptions → PawKeep → Cancel Subscription. You'll continue to have access until the end of your current billing period.
Open PawKeep → Settings (gear icon) → Restore Purchases. Make sure you're signed in with the same Apple ID.
Yes! PawKeep includes a companion Apple Watch app. It syncs your pet data automatically. You can log meals, track medications, start walks, and find emergency vets from your wrist.
Go to your pet's profile → scroll to Export & Share → choose Health Binder, Year in Review, or Pet ID Card. You can share the PDF via email, Messages, AirDrop, or save to Files.
Yes. All your data is stored locally on your device. We don't operate servers that store your information. See our Privacy Policy for details.
Go to Settings (gear icon on Pets tab) → Preferences → Theme. Choose from Classic, Ocean, Forest, or Sunset.